Lessons from automating 7 and 8 figure businesses. Cold outbound systems, CRM operations, and n8n builds.https://keithuy.com/https://keithuy.com/notes/turnaround-customer-touch-points/https://keithuy.com/notes/turnaround-customer-touch-points/The business was losing $6K a month. Seven weeks of redesigned touch points made it profitable.Wed, 24 Jun 2026 00:00:00 GMThttps://keithuy.com/notes/cold-outbound-architecture/https://keithuy.com/notes/cold-outbound-architecture/n8n handles orchestration, Claude handles personalization at scale, and a file based CRM holds it together. Built for agencies that live on booked calls.Wed, 10 Jun 2026 00:00:00 GMThttps://keithuy.com/notes/three-questions-before-automating/https://keithuy.com/notes/three-questions-before-automating/The answers decide whether a build pays for itself. The third one usually changes the scope.Thu, 28 May 2026 00:00:00 GMThttps://keithuy.com/notes/why-i-publish-n8n-templates-free/https://keithuy.com/notes/why-i-publish-n8n-templates-free/Seven templates in, each one has brought clients, students, and better questions.Tue, 12 May 2026 00:00:00 GMThttps://keithuy.com/notes/file-based-crm/https://keithuy.com/notes/file-based-crm/JSON, CSV, and a nightly audit script keep the whole pipeline honest. What it looks like and where it breaks.Tue, 28 Apr 2026 00:00:00 GMThttps://keithuy.com/notes/enrichment-before-personalization/https://keithuy.com/notes/enrichment-before-personalization/Verified emails and clean company names double the value of every AI generated opener downstream.Tue, 14 Apr 2026 00:00:00 GMThttps://keithuy.com/notes/n8n-or-custom-code/https://keithuy.com/notes/n8n-or-custom-code/A decision rule from a year of building both for client systems, and why communication decides more cases than code.Mon, 30 Mar 2026 00:00:00 GMT